Stability is paramount for financial services. If a failure occurs even for a short period of time, it can cause fatal financial losses to customers who use the service, as well as report to the Financial Supervisory Service. key services, such as inquiry and transfer, must operate reliably during transaction concentrates and special offer sales events. By allocating limited resources, such as limiting the resources of general services or limiting the banking services are continuously guaranteed during the peak trading day. Because financial systems cannot easily have business characteristics, a software-based transaction control solution is the easiest and most efficient alternative to maximizing the performance of currently deployed systems and keeping core services secure.
Most financial companies launch and service mobile apps as a means to increase user convenience and lock-in customers. The characteristic of mobile transactions is that they are unpredictable. Transactions can occur 24 hours a day 365 days a year, and depending on a particular issue or event, usage can increase or drop sharply. Other manufacturers, models and versions are scattered across the market, and each region has a different network environment. That&s why it's hard to determine whether events or patches that are quickly prepared for issues, as well as regular, irregular updates, are properly distributed to logic. In order to lead the market in this situation, we need to collect and analyze meaningful data in real time from customers& mobile service performance and quickly develop better customer service to gain more customers.
Securities and financial services are subject to different usage patterns from Monday to Friday and on weekends or holidays. There's a big difference between knowing this intuitively and figuring out what patterns of behavior actually occur. As such, user satisfaction can be enhanced by identifying usage patterns by time zone such as weekdays, weekends, morning and afternoon, and changing the location of menus. There are many reasons to determine the success of the app, but the need to analyze users' behavior patterns and steadily improve usability based on them cannot be overemphasized for continuous success.